Consultations are by appointment, and we always encourage clients to see the same veterinary surgeon wherever possible as this enables us to provide continuity of care. In an emergency during our opening hours, please call us and we will priorotise you as best we can. For out-of-hours emergencies, please telephone Vets Now (number listed below).

Our out of hours emergency care is provided by Vets Now, a specially run emergency care vets service available at nights, weekends and bank holidays. We feel this provides the highest level of care to our patients enabling them to be seen by dedicated emergency vets who remain on site with your pet at the clinic. Vets Now are based at Beech House Veterinary Centre, 64 West End Road, Southampton, SO18 6TG.